Privacy policy

Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Personal Information We Collect

When you visit our store, we may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Payment details (processed securely by third-party payment providers)

  • IP address

  • Device and browser information

  • Order and customer support history


How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil your orders

  • Communicate with you regarding your order

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Comply with legal obligations


Dropshipping & Third Parties

As we operate using a dropshipping model, your personal data may be shared with trusted third parties such as:

  • Payment gateways

  • Shipping carriers

  • Fulfilment and logistics partners

These parties only receive the information necessary to perform their services and are required to handle your data securely and lawfully.


Cookies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyse website performance

  • Support marketing and advertising activities

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.


Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.


Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict data processing

  • Request data portability

To exercise any of these rights, please contact us using the details below.


Data Security

We take reasonable steps to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.


Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 napoleoneastore@gmail.com