Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find important information regarding our shipping process.
Shipping Destinations
We currently ship to the United Kingdom.
Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders are not processed on weekends or public holidays.
Delivery Time
As we operate using a dropshipping model, products are shipped directly from our suppliers.
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Estimated delivery time: 7–21 business days
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Delivery times are estimates and may vary due to customs clearance, international shipping, carrier delays, or other factors beyond our control.
Shipping Costs
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Shipping costs (if applicable) are displayed at checkout before payment is completed.
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Any promotional free shipping offers will be clearly indicated on the website.
Customs, Duties & Taxes
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Prices displayed on our website include the product cost only.
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Any customs duties, import taxes, or fees imposed by UK authorities are the responsibility of the customer, unless stated otherwise.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email.
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Tracking information may take 2–5 business days to become active.
Incorrect Address
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Customers are responsible for providing accurate shipping information.
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We are not responsible for orders shipped to an incorrect address provided by the customer.
Delayed or Lost Orders
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If your order has not arrived within 30 days, you have the right to cancel your order and receive a full refund, in accordance with UK consumer law.
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If a package is confirmed as lost, we will offer a replacement or refund.
Contact Information
If you have any questions regarding shipping, please contact us: